This Internet Based e-LEARNING course teaches end-users how to communicate their software needs and requirements to the project team using a structured approach. From requirements definition to final user acceptance testing, students are taught standards, techniques, methods, and how to discuss and negotiate problems that may arise during a project.

By the end of the course, students are able to:

• Differentiate the roles and expectations of end-users, software developers, and software testers on a software project
• Understand the tasks to perform during all project phases, contributing to a compliant and usable software product
• Define acceptance criteria and acceptance test scenarios, and to systematically execute software testing during the User Acceptance Test Phase
• Manage, monitor, and report user acceptance testing results

For more information, contact Bill Marinara, QAI Global Institute

Fundamentals of UAT

• The difference between user involvement and user acceptance testing
• The value-add that end-user involvement brings to the software development project
• User acceptance testing in the software development life cycle
• Timeline and schedule

Software Development Life Cycle Methodology

• Functional Testing
• Structural Testing
• Development phases
• Project and Testing documentation

Communication and Expectations

• Understand the perspectives held by end-users, developers, and testers
• Recognize potential conflicts of interest between stakeholders
• Politics of user acceptance testing

Preparing for the Software Testing Process

• Tool selection
• Staffing the team
• Developing the test strategy
• Risk and contingency

Planning and Doing

• Set software testing objectives
• Define user acceptance criteria
• Develop test scenarios and scripts
• Define business cases
• Test requirements matrix
• Estimate the test effort
• Finalize the test plan

Management, Monitoring, and Reporting

• Management and reporting structures
• Progress reporting
• Defining bug categories and priorities
• Identifying and analyzing trends
• Formalizing the User Acceptance Test Report

Summary and Your Next Step

• Top 10 significant points of user involvement
• Five things to do when returning to work from the course
• Questions and answers