- Learning the fundamentals of software quality principles, concepts, responsibilities, and vocabulary.
- Each participant will conduct a brief quality management self-assessment.
- Provide a step-by-step process to implement an IT quality program.
- Learn where your organization is and where it wants to be in a quality function.
- Learn how to make it happen and where to start on the quality journey.
- Help you build a short term action program for your IT organization by completing a quality action plan.
Note: While this course addresses most areas of the CSQA common body of knowledge examination, it is not designed as a study course, check out our CSQA Exam Study Course. |