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The term "standards" is one of the most confused terms in our profession. "Standards" really means work processes. Most technicians often feel that standards inhibit their personal creativity. To the contrary, standards will give the work force more flexibility and creativity than ever before. Standards are in fact the way people work. This two-day seminar teaches how to institutionalize current best work practices.
For many companies, an effective process-engineering program may be their only effective approach to improving productivity. This seminar is designed to teach you a customizable approach for process definition, deployment, and improvement. The methods taught can be applied against any quality model in the world or can be used simply as a means to improve overall performance.
Need to train multiple people on this topic? Try Private in-house training.
For more information contact us at info@qaiworldwide.org or 1-866-724-6013 |
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Part 1: |
- Infrastructure
- Establishing direction
- Identifying roles, responsibilities and timing
- Defining support systems, change management, packaging and deployment
- Developing a standards development methodology
- Ensuring that your standards drive "IT" goals
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Part 2: |
- Defining a Process
- Building standards development teams
- Defining policies to drive the standards program
- Incorporating quality control methods into your processes
- Planning how to ensure that standards are developed for processes that are critical to
achieving strategic goals
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Part 3: |
- Measuring Process Effectiveness
- How to select processes for implementation through process inventorying, process mapping, and prioritizing work processes for definition, improvement or re-engineering
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Individuals with responsibilities such as: |
- Quality Assurance Analysts
- IT Managers/Supervisors
- IT Users/Customers, and
- Project Leaders
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$895 per attendee
(QAI Members receive a 10% Discount) |
Start Time (first day) ~ 9:00 am
End Time (last day) ~ 4:30 pm |
| The price includes the course material, lunch & breaks each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee. |
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- All cancellations must be made in writing - either by mail, e-mail, or fax.
- All payments must be received by QAI prior to the start of the conference/seminar.
- If cancelled 5 calendar days, or later, prior to the start date or for no-shows - NO REFUND
- If cancelled 6-30 calendar days prior to the start date - 50 % of the conference/seminar fee will be non-refundable.
- If cancelled prior to 30 calendar days to the start date - A full refund will be issued.
- You are welcome to substitute if you cannot attend, but please notify in advance.
- You may reschedule with at least four weeks notice prior to the conference/seminar for which you are currently registered.
- Please send all cancellations and substitutions to register@qaiworldwide.org, or fax to 407-363-1112, Attn: Registrar
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