Economic pressures, competition, and a better informed consumer are forcing companies to develop and deploy better quality products more quickly and inexpensively. A measurement program is an effective method to identify areas of improvement, to increase the productivity of your employees, and to improve the overall quality of goods and services.
Measurement is necessary to prove the effectiveness of an organization and to increase quality and productivity. Measurement can be used as a thermometer to monitor activities, as a thermostat to change activities, and as radar to serve as an early warning indicator of problems. Measurement is also a management tool to ensure that positive progress is made toward achieving goals and objectives.
This two-day seminar will equip you with a customizable process for measurement designed to drive management's objectives. In this seminar you will learn how to strategically align a measurement program through the use of strategic and tactical dashboards.
Need to train multiple people on this topic? Try Private in-house training.
For more information contact us at info@qaiworldwide.org or 1-866-724-6013
Course Outline
QAI's Strategic Approach to Managing Quality in a Changing World
Learning the fundamentals of measurement concepts to include the Cost of quality
Each individual will assess their organizations readiness to measure
Understand what are measurement prerequisites and how to address them
Learn a five-step measurement process using measurement in decision making (management by fact)
Learn how to deploy a measurement process
Who Should Attend
Individuals with responsibilities such as:
Quality Assurance Analysts
QA Supervisors
QA Managers
IT Managers
IT Users and Customers
Project Leaders
Public Seminar Pricing ~ 2-day
General Seminar Information
$895 per attendee
(QAI Members receive a 10% Discount)
Start Time (first day) ~ 9:00 am End Time (last day) ~ 4:30 pm
The price includes the course material, lunch & breaks each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee.
QAI Cancellation Policy
All cancellations must be made in writing - either by mail, e-mail, or fax.
All payments must be received by QAI prior to the start of the conference/seminar.
If cancelled 5 calendar days, or later, prior to the start date or for no-shows - NO REFUND
If cancelled 6-30 calendar days prior to the start date - 50 % of the conference/seminar fee will be non-refundable.
If cancelled prior to 30 calendar days to the start date - A full refund will be issued.
You are welcome to substitute if you cannot attend, but please notify in advance.
You may reschedule with at least four weeks notice prior to the conference/seminar for which you are currently registered.
Please send all cancellations and substitutions to register@qaiworldwide.org, or fax to 407-363-1112, Attn: Registrar
