QAI is proud to be one of the first professional organizations to recognize the need for quality assurance in the industry. The seminars presented are designed to help you gain the competitive advantage for the 21st century.
QAI Global Institute has trained over 75,000 practicing professionals
from multinational, private and public sector companies,
defense and research organizations in five continents of the world.
QAI Global Institute offers a suite of on-site public and customized
in-company training programs in Software Engineering
and Management, Contact Center/BPO Management and Soft Skills.
The workshops are designed and delivered by people who have domain expertise in software/Customer Contact Centers in addition to being experts on the functions / framework / methodology.
QAI Global Institute trainings are aimed at ‘Learning by Doing’
and equip participants to go back and implement learnings on-the-job.
All our courses provide practical, ready-to-use inputs, with access to state-of-the-art and state-of-practice research papers, enablers, tools, guides and case studies.
The QAI Campus provides a variety of options for the delivery of content. Courses are offered in the following settings:
High Performance Management Techniques Training using Six Sigma
Quality Management
Metrics Based Management
Resource Management
Certified BPO Quality Analyst [CBQA]
Certified BPO Team Leader Level 1 [CBTL-1]
Certified BPO Team Leader Level 1 [CBTL-2]
Overview to People CMM®
SEISM Authorised Introduction to People CMM®
Change Management and Leadership
The Essential Coaching and Mentoring Skills Workshop
Enhancing Leadership Motivation
Managing Outsourced / Offshore Projects
Managing Change for Project Managers
Effective Communication for Project Managers
Negotiation for Project Managers
Knowledge Management
Orientation to Innovation using Ideation TRIZ
Ideation TRIZ IPS Practitioner Certification Program
Process Innovator Retreat
Disruptive Innovation - Leading Product Development
Strategy to Execution Using Balanced Scorecard
Aligning Performance Using Balanced Scorecard
Need to train multiple people? Try Private in-house training.
For more information contact Tim Pelland or Bill Marinara at info@qaicampus.org or 1-866-724-6013
